/* SGSW - diagnostico em chat */
body.diagnostic-locked{overflow:hidden}

.diag-overlay[hidden]{display:none}
.diag-overlay{position:fixed;inset:0;z-index:900;display:grid;place-items:center;padding:84px 24px 24px;background:rgba(246,248,251,.72);backdrop-filter:blur(7px);-webkit-backdrop-filter:blur(7px);animation:diagOverlayIn .32s var(--ease) both}
.diag-page-body{height:100%;overflow:hidden;background:
  radial-gradient(760px 420px at 86% -16%,var(--azul-bg),transparent 64%),
  radial-gradient(680px 420px at -8% 108%,var(--verde-bg),transparent 60%),
  linear-gradient(180deg,#fff,var(--bg-2))}
.diag-page-body .diag-page-root{height:100dvh;display:grid;place-items:center;padding:24px}

.diag-shell{width:min(430px,calc(100vw - 48px));height:min(820px,calc(100dvh - 118px));min-height:620px;display:grid;grid-template-rows:auto auto 1fr;background:
  radial-gradient(760px 420px at 86% -16%,var(--azul-bg),transparent 64%),
  radial-gradient(680px 420px at -8% 108%,var(--verde-bg),transparent 60%),
  linear-gradient(180deg,#fff,var(--bg-2));color:var(--body);border:1px solid rgba(19,41,75,.12);border-radius:28px;box-shadow:0 30px 80px -34px rgba(19,41,75,.40);overflow:hidden}
.diag-top{height:72px;display:flex;align-items:center;gap:12px;padding:12px 14px;background:rgba(255,255,255,.93);border-bottom:1px solid var(--line);backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px)}
.diag-left{display:flex;align-items:center;gap:14px;min-width:0}
.diag-close,.diag-back{width:44px;height:44px;display:grid;place-items:center;border:1px solid var(--line);border-radius:12px;background:#fff;color:var(--ink);transition:.3s var(--ease);flex:none}
.diag-close:hover,.diag-back:hover{border-color:var(--azul);color:var(--azul);transform:translateX(-2px)}
.diag-back .icon{width:18px;height:18px;transform:rotate(180deg)}
.diag-close{position:relative}
.diag-close::before,.diag-close::after{content:"";position:absolute;width:18px;height:2px;border-radius:2px;background:currentColor}
.diag-close::before{transform:rotate(45deg)}
.diag-close::after{transform:rotate(-45deg)}
.founder-avatar{width:40px;height:40px;border-radius:50%;object-fit:cover;object-position:50% 28%;border:2px solid #fff;box-shadow:0 0 0 1px var(--line)}
.diag-id{min-width:0}
.diag-id b{display:block;font-family:var(--font-d);font-size:14.5px;color:var(--ink);line-height:1.2;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.diag-id small{display:flex;align-items:center;gap:7px;margin-top:3px;font-size:12px;color:var(--verde)}
.diag-id small::before{content:"";width:7px;height:7px;border-radius:50%;background:var(--verde);box-shadow:0 0 0 4px rgba(45,94,59,.10);flex:none}
.chat-progress{height:4px;background:var(--azul-bg)}
.chat-progress span{display:block;width:100%;height:100%;background:var(--grad);transform:scaleX(var(--chat-progress,.05));transform-origin:left;transition:transform .34s var(--ease)}
.chat-stage{min-height:0;display:grid;grid-template-rows:minmax(0,1fr) auto;gap:0}
.chat-window{min-height:0;padding:22px 14px 18px;overflow:auto;display:flex;flex-direction:column;gap:12px;scroll-behavior:smooth}
.message-row{display:grid;gap:10px;animation:diagMessageIn .34s var(--ease) both}
.message-row.bot{justify-items:start}
.message-row.user{justify-items:end}
.bubble{max-width:100%;border-radius:14px;padding:13px 14px;font-size:14px;line-height:1.55;text-align:left;text-wrap:wrap}
.message-row.bot .bubble{background:#fff;border:1px solid var(--line);color:var(--ink);border-bottom-left-radius:6px;box-shadow:0 8px 22px -18px rgba(19,41,75,.22)}
.message-row.user .bubble{background:var(--azul);color:#fff;border-bottom-right-radius:6px;box-shadow:0 12px 28px -18px rgba(42,91,141,.7)}
.typing{display:inline-flex;align-items:center;gap:5px;width:max-content;background:#fff;border:1px solid var(--line);border-radius:14px;border-bottom-left-radius:6px;padding:13px 16px;box-shadow:0 8px 22px -18px rgba(19,41,75,.22)}
.typing i{width:7px;height:7px;border-radius:50%;background:var(--azul);animation:diagTypingDot 1s infinite ease-in-out}
.typing i:nth-child(2){animation-delay:.14s}
.typing i:nth-child(3){animation-delay:.28s}
.choice-grid{display:grid;gap:9px;margin:2px 0 10px;width:100%;animation:diagMessageIn .34s var(--ease) both}
.choice{width:100%;border:1px solid var(--line);border-radius:12px;padding:14px 16px;font-family:var(--font-d);font-size:13px;font-weight:600;line-height:1.42;text-align:left;color:var(--ink);background:linear-gradient(180deg,#fff,var(--bg-2));transition:.25s var(--ease);animation:diagMessageIn .34s var(--ease) both;animation-delay:var(--delay,0ms)}
.choice:hover{border-color:var(--azul);color:var(--azul);transform:translateY(-2px);box-shadow:var(--sh-sm)}
.choice:disabled{opacity:.62;cursor:default;transform:none}
.chat-composer{display:flex;gap:8px;padding:12px 12px calc(12px + env(safe-area-inset-bottom));background:rgba(255,255,255,.94);border-top:1px solid var(--line);backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px)}
.chat-composer[hidden]{display:none}
.chat-composer input{width:100%;min-width:0;border:1px solid var(--line);border-radius:12px;padding:13px 14px;font:inherit;font-size:14px;color:var(--ink);outline:none;background:#fff}
.chat-composer input:focus{border-color:var(--azul);box-shadow:0 0 0 4px rgba(42,91,141,.08)}
.chat-composer .btn{flex:none;padding:12px 14px;border-radius:12px}
.result-card{width:100%;background:#fff;border:1px solid var(--verde-b);border-radius:18px;padding:20px;box-shadow:var(--sh-lg);animation:diagMessageIn .38s var(--ease) both}
.result-card .selo{margin-bottom:16px}
.result-card h3{font-size:26px;margin-bottom:10px}
.result-card p{font-size:14px;margin-bottom:18px}
.result-grid{display:grid;grid-template-columns:1fr;gap:8px;margin:16px 0 20px}
.result-grid span{background:var(--bg-2);border:1px solid var(--line);border-radius:11px;padding:12px;font-size:12.5px;font-weight:600;color:var(--body)}
.result-actions{display:flex;flex-wrap:wrap;gap:10px}

@keyframes diagOverlayIn{from{opacity:0;transform:translateY(10px) scale(.992)}to{opacity:1;transform:none}}
@keyframes diagMessageIn{from{opacity:0;transform:translateY(10px) scale(.985)}to{opacity:1;transform:none}}
@keyframes diagTypingDot{0%,80%,100%{transform:translateY(0);opacity:.45}40%{transform:translateY(-4px);opacity:1}}

@media (max-width:620px){
  .diag-overlay{z-index:5000;padding:0;background:#fff;backdrop-filter:none;-webkit-backdrop-filter:none}
  .diag-page-body .diag-page-root{padding:0}
  .diag-shell{width:100vw;height:100dvh;min-height:0;border:0;border-radius:0;box-shadow:none}
  .diag-top{height:66px;padding:10px 14px}
  .diag-close,.diag-back{width:44px;height:44px;border-radius:12px}
  .founder-avatar{width:38px;height:38px}
  .diag-id b{font-size:13.5px}
  .diag-id small{font-size:11.5px}
  .chat-window{padding:18px 14px 24px}
  .choice-grid,.result-card{width:100%}
}
@media (prefers-reduced-motion:reduce){
  .diag-overlay,.message-row,.choice,.choice-grid,.result-card{animation:none}
  .typing i{animation:none}
  .chat-window{scroll-behavior:auto}
}
